Author Archives: cathy
Reducing No-Show Appointments
We love to respond to our readers questions, and this is a great one: TTT Reader Qu: We have an out bound call center that sets appts for our outside reps. I am having an issue with no show clients … Continue reading
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Wanted…Cold Call Rebuttal advice.
I love to answer questions that are emailed to us in posts. Telemarketing questions are universal, and it means all of our readers get the benefit of the advice. We recently received a query from a business to business telemarketing … Continue reading
Posted in Uncategorized Tagged cold call, cold calls, cold telemareting call, telemarketing Leave a comment
Appointment Confirmation Scripts
We recently received the following question from a guest to our site, and decided that it was a good question to answer as a post so others can also gain benefit…. “I work for a home improvement company. I have … Continue reading
Posted in Uncategorized Tagged confirmation script, Free telemarketing script, telemarketing, telemarketing script, telemarketing script sample, telemarketing scripts Leave a comment
Lists…. Are they the Answer?
Lately I have received a few questions form readers about lists… How much should you pay for a list? Where do you get a list for your area? What is the best way to work with a list? In my … Continue reading
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Writing Telemarketing Scripts
The most common questions I receive daily from our readers are in relation to Scripts. How do I write a script? What is the correct formula? Can you write a Script for me? I have a script that isn’t working, … Continue reading
Posted in Uncategorized Tagged Free telemarketing script, good communication skills, sales skills, telemarketing calls, telemarketing script, telemarketing script sample, telemarketing scripts, telemarketing tips, telemarketing training Leave a comment
Overcoming Objections
I would love to tell you that if you say a few magic words, you will be able to overcome all customer objections in your telemarketing call…… but as you’ve probably already guessed, that’s just not the way it works. … Continue reading
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The Quickest way to Double your Telemarketing Results!
I am often asked, “What is the quickest way for me to get better results?” In my opinion, the number one thing you can do is improve your delivery. Understand that people are naturally wired to say “No” to any … Continue reading
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Can Telemarketing be Fun?
Natural Telemarketers, those people who are endlessly cheerful, love talking to anyone about anything and who have a spirit that leaps through the telephone line to clients, seem to be having a lot of fun. In fact these are the … Continue reading
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Why does Telemarketing sometimes have a bad name in the community?
I often find myself coming to the defense of Telemarketing as a whole over dinner conversation with friends and family. You know how the table talk goes……. Friend – “I received a call last night at 7.30pm…. right in the … Continue reading
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To Script or Not to Script?
This is the age old sales argument isn’t it? It’s impossible to get everyone to agree on whether scripting your telemarketing pitch is better than a free flowing conversation. But here’s my two cents worth…… My vote is firmly for…..To … Continue reading
Posted in Uncategorized Tagged telemarketing script, telemarketing scripts, telemarketing tips, telemarketing training Leave a comment
