There a few different types of Telemarketing Employment available. Which type suits you?
Many Employers offer differing Telemarketing scenarios to suit their own needs and that of their employees. Here is a quick run-down of each of them here in Australia.
Casual Telemarketing Employment
A casual position will normally pay a little more per hour than the other types of employment. This is because you will not be entitled to any holiday pay or sick pay as a casual staff member.
Casual Employment can offer you flexibility with hours and shifts. Some employers will offer regular telemarketing shifts to casual staff, other will rotate and change around the shifts. This can be great for students or travellers.
Permanent Part Time Telemarketing Employment
A permanent part time job will offer you regular part time shifts. You will also be entitled to both holiday and sick pay, so the hourly rate may be a little lower than a casual position. The benefit here is that the work is regular and you get all entitlements.
Full Time Telemarketing Employment
A full time telemarketing position would normally be in a business to business calling environment. This will mean working approximately 40 hours per week on a full time basis. You will of course get both holiday pay and sick pay.
In the Telemarketing Industry a full time job may not be ideal for someone who is new to Telemarketing. Telemarketing requires a lot of energy, vibrance and enthusiasm. Maintaining this type of energy for 8 hours per day can be tough for some people. For that reason, I would recommend only experienced telemarketers who know they are up to it, take on a full time Telemarketing role.
Commission Only Telemarketing
Some businesses will offer commission only employment. This means that you earn a certain amount of money per sale (or per appointment etc.). This can be a good option for people who are very driven to make money and don’t want a ceiling on what they can earn. Commission only suits people who are confident in their ability to produce results over the phone and want to be paid accordingly.
All other employment options offer an hourly rate of pay or a weekly salary. Some employers will also pay bonuses on top of the hourly rate to reward top performers. This is different to Commission Only work where you are only paid for results. In other words, if you don’t get results…. you work for free.
Commission only scares some people. But if you look at it realistically, in a sales environment like Telemarketing your employer will always be looking for results. If you can’t perform well at your job, then it is probably not a very stable job for you anyway.
So, at the end of the day, this industry is about having the right skill set to do a great job. The type of employment you choose will be about your comfort level and what you want to get out of it. No one type of telemarketing work is any better than another…. they just better suit individual employers and employees.