I’m going for a 2nd interview for a Telemarketing role tomorrow and found your website and tips very informative, encouraging and inspiring!
Please do keep me on your mailing list, thanks!
A Big Thank You & Lots of Appreciation
I was hired to “test drive” a telemarketing idea and if it is successful, I’m to hire, train and manage an entire department. One problem, I have no experience in telemarketing what-so-ever. While researching, I came across your site and I just have to say Thank-You!! Each article helped lower my work and anxiety levels so much. I have learned more in the short time spent reading your articles than I have in the last week searching through what seemed to be hundreds posts. Other websites give you generic lists full of cliches and a few “Free Tips”, then make you pay for anything that might be somewhat useful and you really can’t tell what your getting for your buck. I actually can’t wait to buy “Recruit, Train, Motivate”. Again, thanks for the info and I look forward to any future information.
You’re a genuine talent!
Your training material is fantastic, making it possible for new people to step into and run a successful team. You have a great understanding of what makes a person and/or team consistently successful. During your presentation, you enlighten us with your wealth of experience.
Thanks Cathy for all of your help. We tried other so called ‘experts’ to help us improve our telemarketing results but were always disappointed with the lack of real results from them. Your advice and assistance has made a massive difference in the conversion rates of our telemarketers and their overall attitudes toward the role and the company. We are looking forward to utilising your expertise on an ongoing basis.
Matthew Rourke – Sydney
Cathy’s a Genuine Talent
Having worked with Cathy on numerous occasions over the past 10 years, I can honestly say this lady really understands the world of Telemarketing.
In depth knowledge, a hands on approach and exceptional people skills ensure respect, fun and results from all who work alongside her.
If this area of your business needs a “breath of fresh air”, get Cathy involved, she’s a genuine talent.
David Appleby – Gold Coast
What a Change
I used Cathy to help with the phone skills of my sales team. Not only has she turned around their results, she provided me with information on their all-round sales skills. I was able to use this information to improve their sales skills. The results have been improved relationship building, increased conversion rate and even their work ethic has lifted. I have seen “Real-World” value in Cathy’s work that can be measured and we continue to use her today. Thanks Cathy!
Johnny Lee – Sydney
Thank You Cathy
Cathy really knows Telemarketing!
I have used Cathy to train our Telemarketing Managers and to recruit & train Telemarketers.
She helped us with the design and implementation of Telemarketing procedures, from admin of running Telemarketing rooms right through to script writing and assistance with setting up our room.
I would highly recommend Cathy’s services.
Greg Cardwell – Sydney
Cathy Knows Telemarketing
Cathy designed and implemented the Telemarketing systems at our workplace. The Telemarketing Script was excellent and the Telemarketing Teams were always highly motivated. Cathy’s Training Material was fantastic, making it possible for new Telemarketing Managers to step into the role and run a successful Team.
Cathy has a thorough understanding of what makes a Telemarketing Team consistently successful, and I would recommend her services and material.
Kathryn Petersen – Sydney